POSTAGE & SHIPPING:
You wrote, I did the math, we now offer a flat rate of $5.25 when you choose "best way" shipping within the United States "lower 48", APO, FPO, and other military address.
Hawaii, Alaska, US Territories & International shipping will be exact postage (with refunds as needed) we will contact you.
The OnTimeInventory (OnTimeInv) program beginning 2014-Dec may require up to 5-7 business days (7-12 Calendar days) for processing as these items may require orders to our distributors. Because OnTimeInventory orders are much like a special order we regret that a cancellation fee will apply - for more information about OnTimeInventory please visit: http://itsalljuststring.com/index.php?main_page=page&id=32
Generally speaking all sales are final once handed off to the delivery service (USPS - UPS - etc.) If you feel we made an error, or merchandize is damaged in transit to a destination covered by the USPS Insurance requirements, please email for details on how to proceed.
Special Order - if we special order a item we do not normally stock, OR a large quantity of a regular item - especially for you - these are "final sale"
DELIVERY & TRACKING there are destinations where USPS will not insure, tracking is only possible to the international departure point or assume any responsibility once the package has been forwarded to the delivery service in your country. While we will do everything we can to assist you - those packages will be sent at the buyer's risk and the buyer will be expected to handle any in-country details that may be required. .
CUSTOMS, DUTY, VAT & Other Taxes which may be imposed by the receiving country are not the responsibility of ItsAllJustString, nor can we predict what those fees and taxes may be since our experience is that customs officials tend to be whimsical in their application of their own statutes. It is up to the buyer to follow thru with their own officials in regard to fees, taxes, and lost or stolen packages.